A Birmingham trades business with 12 years' experience, losing deals every time a call went to voicemail — until an AI started texting back within 60 seconds.
A potential customer calls DP Plumbing about a burst pipe. Dave is on another job — the call goes to voicemail. The customer moves on to the next plumber in Google. Nobody follows up. The job is gone.
Missed call detected → personalised SMS sent within 60 seconds. Customer replies with a question. AI answers, confirms availability, and books the appointment — no human involved.
Twilio webhook fires the moment a call goes unanswered. The AI immediately knows who called and what business they're trying to reach.
OpenAI generates a contextually relevant reply — referencing the business name, services, and urgency — sent within 60 seconds of the missed call.
Customer replies, the AI parses the intent, creates the booking in the system, and sends a confirmation — all without human involvement.
DP Plumbing's demo is running now. Call or text the number to trigger the full AI loop — missed call, personalised SMS, appointment booking.